Returns & Refunds

Returns & Refunds Policy

We want you to be satisfied with your purchase. If you experience an issue with your order, please contact us promptly.

Due to the nature of sealed product in the trading card game industry, we do not offer returns. 

Cancellations can be requested prior to shipment but are subject to a 5% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email wildwestwizards@icloud.com with the Subject line: "CANCEL ORDER #..."

Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 5% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email wildwestwizards@icloud.com with the Subject line: "CANCEL ORDER #..."

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.

All returns and refunds are handled in accordance with applicable local and state laws.